Best Pet Health Customer Service

Online Orders

We make it easy to find the pet supplements you are looking for. Browse the various product categories on the left hand side to quickly drill down to our products or use the site search at the top of the main menu.

Shipping Information

We ship exclusively with DHL. All orders placed Monday through Friday (except for holidays) before 11 am MST will ship the same day. You may choose from DHL Ground, 2nd Day or Next Day delivery. We ship within the continental US only and do not ship to Post Office Boxes.

Your Account

Setting up an account at bestpethealth.com makes it faster and easier to shop and checkout. With a Best Pet Health account, you can shop and checkout with stored billing and shipping information using a login and a password. All of your addresses will automatically appear during checkout, so you do not have to enter them over and over again. You may also setup and access your personal Wish List, maintain multiple shipping addresses and look up and track orders.

Return Policy

Shopping at Best Pet Health is 100% satisfaction guaranteed. You may return any item(s) at any time.

Cancellations

Best Pet Health works hard to ship out your order as quickly as possible. For this reason once an order is placed, we cannot guarantee that we will be able to cancel your order. Our Customer Care Representatives will try their best to assist you in trying to cancel your order, please email or call us toll-free at (866) 363-1354. If we are unable to prevent the shipment from being cancelled, you may return the item(s) at any time for a full refund. Cancellation of an item(s) may change or void discounts or promotions currently appearing on your order.

Privacy and Security

Best Pet Health is committed to respecting your online privacy and security. We have developed a privacy statement and security policy to ensure our web visitors that information you provide to us will not be shared with any third party.

Contact Best Pet Health

You may call us toll-free at (866) 363-1354 or email us.